365 Pronto Today
We are a next-generation platform technology company pushing the envelope to redesign and reinvent the world of IoT cleantech operations and maintenance. Don’t be mistaken: we’re not a service company with technicians on payroll, we’re not a SaaS company with technical debt, and we’re certainly not a solar company with install trucks to roll. We don’t “fit the box.” At our core:
365 Pronto is a predictive platform delivering accretive solutions to our cleantech smart community.
That means a tech-forward, lightweight model connecting two parties in need, packaged with a suite of underlying fintech solutions. It means we work at the margin of our space, on the challenges of not just today, but tomorrow and the day after that.
The existing O&M landscape is disaggregated, inefficient, ineffective, and unbalanced. We’re not interested in incremental improvements or tiny tweaks to just make things “better.” We’re on an unrelenting pursuit to rip out all the knots and strip out all the waste until the job is done and nothing remains but a smooth and streamlined path.
Our mission is to simplify cleantech and smart systems installation and care to perfect efficiency.
365 Pronto was founded by Rue Phillips, known in the industry as one of the pioneers of the O&M sector, who helped write the industry’s emerging practices, standards, and regulations. Having experienced first-hand the difficulty of managing a staff of technicians to service assets across the country in a timely and cost-efficient manner, he came up with the idea of an “Uber-esque” model utilizing an on-demand workforce to service cleantech assets through a unique DNA matching process.
In 2019 Rue met Scott Tonn, owner of Tonn Investments and TTD Holdings, who saw the vision in the idea and gave focus and funding to the work of developing the platform’s underlying technology and bringing 365 Pronto to where it is today.
Inspiration for the company name came from the merging of two ideas. First, the notion of accessibility and being unrestricted by time (365 days a year). Second, with the word “Pronto,” the concept of speed. Rather than using a more ubiquitous equivalent term in English, we chose Pronto—whose first utterance can be traced to the 1850s—as the modern derivative from the Latin word prōmptus. Our use of an ancient etymologically rooted word as a modern variant reflects our identity as both the historical founder of the O&M space (Rue) and our vision of the modern and next-generation platform we are founded on.
We don’t have a mission about reinventing an industry because it looks good in a PowerPoint deck or sounds like a great TED talk idea. It’s because when that mission achieves success and when our vision has become true, it will have a measurable impact on people and the experience they have engaging in the clean energy, storage, mobility infrastructure of the future. That’s why our vision statement is:
An entirely frictionless experience for IoT and cleantech stakeholders everywhere.
Service Made Simple
The process of having any IoT or cleantech asset serviced or repaired is an onerous burden for all parties involved and is riddled with unnecessary complexities and wasted time. There are just too many steps, too many clicks, and too many calls. That’s why our tagline reflects the role 365 Pronto plays as a forcing function in the marketplace:
Service Made Simple.
Our Executive Team
It has been a strategic and focused endeavor to construct an executive team with a width and breadth of skills and expertise to lead 365 Pronto into the future. Amongst the senior leaders of this team are key members with a proven track record of success in identifying market opportunities and subsequently founding, growing, and selling companies.
Chairman & CEO
Scott Tonn is the Manager of Tonn Investments, LLC (“TI”) and TTD Holdings, LLC (“TTD”). TI and TTD are private holding companies that specialize primarily in operating company investments. Both TI and TTD own, operate, or have stakes in companies and assets in the following sectors: electrical wholesale, Arizona-based construction trades, electric, HVAC, concrete, construction tech solutions, internet consumer services, IT infrastructure companies, renewable energy (photovoltaic), and EV Charging Operations & Maintenance. TI and its partners are also active in commercial & retail real estate (AZ & CA), and multi-family home development in Downtown Phoenix, AZ including Opportunity Zone investment vehicles.
Co-Founder, Director & President
For over 30 years Rue has been recognized as a pioneer and leader in the solar, electric vehicle (EV), and renewable energy industries. Rue was the CEO and Co-Founder of True South Renewables, Inc., achieving rapid growth and becoming the largest US independent solar O&M service provider. He served as President of Solarrus Corporation, a renewable energy services company, driving double-digit growth in four consecutive years. He is also a longstanding leader in EV infrastructure and support technologies. Rue built and actively leads the world’s largest EV infrastructure forum. In his early years, Rue collaborated with Ozzy Osbourne and Black Sabbath before he transitioned into the electrical space, where he installed the first GM EV1 private Electric Vehicle Service Equipment (EVSE).
Director, CTO & Interim COO
Joshua Duke has a vast background in managing tech development and related teams, operations management, business development, financial modeling, and capital raising. Joshua has been active in the renewable energy industry since 2008, starting in sales, design, and project finance modeling at Essco Wholesale Electric, a Sonepar Company. From there he expanded his focus into asset management, development, financing, and analytics, both at Blue Renewable Energy Holdings and SunWize Technologies, Inc., a Mitsui U.S.A. Ltd company. Joshua is also a principal at Tonn Investments, LLC and TTD Holdings, LLC and Pronto’s strategic technology leader.
Chief Revenue Officer
Internationally experienced Henry Dziuba has a passion for the cleantech space and over 10 years of experience in the solar industry across various leadership roles. Credited with the development of SMA UK from inception to operational functionality through a period of dramatic growth he then moved across the pond to take ownership of SMA America, LLC from Oct 2012 to 2015. During his time at SMA America, he successfully re-established SMA as the No.1 inverter of choice across all markets and helped position them as a key player in the highly competitive utility-scale O&M sector. During the last 5 years, he has served as Chief Commercial Officer for Strata Solar LLC, one of the most successful solar and battery storage developers in the US. His responsibilities include the development and management of their C&I business from 2015-2017 and more recently taking ownership of all EPC sales and marketing functions across the business including bid management, engineering, procurement, and logistics.
VP, Marketing & Communications
Christian is a marketing leader with a proven track record of driving growth in the technology and renewable energy fields. Over the last 13 years, he has led teams in the disciplines of digital marketing, demand generation, and marketing operations in both Germany and the United States to meet and exceed revenue targets and grow customer account value. His industry experience spans the residential, commercial, and utility solar sectors as well as enterprise software at both start-ups and mid-sized companies. Christian is a passionate marketer, growth enthusiast, and clean energy advocate.
VP of EV Solutions & Infrastructure
Rob has over 24 years of business experience in the electric vehicle battery industry. Rob began with electrical design engineering in Los Angeles as President and CEO of Charging Ahead Electric, one of the pioneer companies to install the first 400 EV chargers in the 90’s for GM, Nissan, Ford, Honda and Chrysler. During his time at Ecotality he led a $230M US Department of Energy (DOE) project to deploy and analyze data collected from vehicles and 15,000 EV charging stations. Beyond his commercial work, Rob’s expertise has also been applied to R&D projects for the DOE, including hydrogen/natural gas cogeneration fueling infrastructure, battery vehicle technology testing and evaluation, advanced technology smart grid applications and Level 3 fast-charging station developments. Altogether Rob’s work has impacted over 25,000 electric vehicle charging asset installations throughout the US and Canada, making him Pronto’s resident EV expert and excellence-in-operations leader.
Board of Advisors, Director, Shareholder
Toby Thomas is a 3rd generation native to Arizona, growing up in Northwest Phoenix. Toby has been around the electrical trade his whole life and comes from a family of skilled and respected electricians. Toby’s electrical experience, hard work, and determination, combined with his ability to build strong business relationships, have led Austin Electric to become Arizona’s premier electrical contractor. Mr. Thomas and his partner Tonn Investments sold the Austin Companies in September 2019 to Synergos, a wholly-owned subsidiary of Asahi Kasei Homes, Japan’s largest homebuilder and a major division of Asahi Kasei (AHKSY).
Toby’s focus as President of Austin Electric Services is continuing to develop relationships with construction partners and homeowners by providing the highest quality work at fair pricing. Toby has assembled a very qualified team around Austin Electric, who always put customer satisfaction at the top of their list. Toby and his team’s ability to adapt to market changes and implement new and innovative business procedures have allowed Austin Electric Services to remain a leading trade partner in the Arizona market. Away from Austin Electric, Toby and his family are very active in giving back to local charitable organizations. Toby enjoys spending his time golfing, skiing, and raising four active boys with his wife, Jennifer.
Board of Advisors & Shareholder
A lawyer by education, Richard has been a consultant to the alternative energy industry for over two decades. He is a pioneer in the development of new fintech, insurance, IoT, and risk management products and solutions for the solar, wind, and power distribution sectors. These innovations in financial services fit snugly with Pronto’s vision and roadmap and, along with his deep network of relationships, provide Pronto with a competitive edge in the marketplace.
Vice President of Operations
Mike Russell has more than two decades of experience in operations, developing a service delivery network, improving the customer experience, satisfaction, and retention. His career began in software development, building dynamic teams to streamline operations and service delivery. Mike has excelled in integrating cultures, staff, and processes while simultaneously improving performance. Mike brings to 365 Pronto a wealth of knowledge in operations staffing and support; risk anticipation, analysis, and mitigation; and optimizing end-user experience. He has previously led teams at RUI Management Services, Vixxo, and First Service Networks.